With over 30 years of dedicated experience in higher education federal student aid, Glenda has  established herself as a leading subject matter expert committed to empowering students and  institutions alike. Her career spans a wide range of roles centered around the complexities of  federal student aid programs, regulatory compliance, policy and procedures development, system  implementation, training, and consulting. 

Hyun Jhong began her career in financial aid as a Federal Work-Study student in her college’s  financial aid office. This early experience laid the foundation for her expertise and commitment. Today, she is a seasoned professional with over 25 years of experience in the Title IV and  financial aid sector, serving in roles across public, proprietary, and non-profit institutions, as well  as with the U.S. Department of Education.

Breneé possesses 18 years of experience in the operations and compliance of financial aid within higher education institutions. Her career in the financial aid community began as a fiscal assistant in a Bursar’s Office, followed by roles as a Financial Aid Counselor, Team Leader, and Trainer at an online university. Most recently, Breneé served as a Senior Institutional Review Specialist in the Department of Education’s Office of Federal Student Aid.

Anthony is a higher education professional with experience across admissions, enrollment strategy, and student success. His work centers on expanding access to college and helping students and families navigate the postsecondary landscape with clarity and confidence. Known for pairing data-informed strategies with student-centered approach, he brings both analytical insight and empathy to his practice.